Tuesday, November 27, 2007

CPE ...... A must have "Reference Guideline".

If you have "Come and join the Q links" you would have visited the "Baldrige Quality Award" web site and get this free references ... 

Criteria for Performance Excellence 

PDF Version 



The 2007 Criteria for Performance Excellence (referred to as the Business/Nonprofit Criteria) is used by businesses and nonprofit organizations. A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975- 2036.

 

The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process. Optional Baldrige Application Self-Analysis Worksheet MS Word Version 


This optional worksheet can be used in conjunction with the Baldrige Criteria for Performance Excellence to accelerate your improvement journey by doing simple self-analysis, after responding to the Criteria questions. Use this worksheet to identify your own strengths and opportunities for improvement and to establish goals and action plans.